Jili88's Privacy Policy — Your data is safe with us

Welcome to Jili88. Our privacy policy explains how Jili88 collects, stores, and protects your personal information. This policy applies to our website and all related services.

We believe privacy is a fundamental right. Jili88 has been built from the ground up to protect your data. We only collect what is necessary to give you the best gaming experience.

By using Jili88's services, you agree to this privacy policy. Please read it carefully in full. If you have any questions, contact our support team.

Jili88 collects information in three main ways: what you provide directly, what our systems record automatically, and information received through third parties.

What you provide directly:

• Registration Details: Name, email address, mobile number, date of birth, and password.
• KYC Documents: Photos of your National ID Card, passport, or other valid identification documents.
• Payment Details: Mobile Banking, Nagad, or Rocket number (full card details are never stored).
• Contact Information: Support chat history.

Automatically Collected Information:

• Log Data: IP address, browser type, login time, and page visit history.
• Device Information: Operating system, device model, screen size.
• Gaming Data: Betting history, win/loss records, and game session duration.
• Cookies: Cookie data used to analyze site usage and browsing experience.

Jili88 collects your information solely to provide a better and safer gaming experience. The key purposes behind how we use your data are outlined below.

• Account Management: To create, maintain, and secure your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues quickly and provide support.
• Personalized Experience: To suggest games and offers tailored to your interests.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Contact: To send important updates and promotional offers (with your consent).
• System Improvements: To improve platform performance and enhance the overall user experience.

Jili88 never uses your data for sale. Our business model does not rely on selling customer information.

Jili88 retains your data for as long as necessary. All information is typically kept for the duration your account remains active.

• Account Information: For the duration the account is active, and up to 5 years after closure for legal requirements.
• Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained after verification in accordance with legal obligations.
• Log Data: Automatically deleted after 90 days.
• Marketing Information: Deleted as soon as you withdraw your consent.

Jili88 does not generally share your personal information with third parties. However, limited data may be shared in certain specific circumstances.

• Payment Provider: Payment services such as Mobile Banking, Nagad, and Rocket receive only the minimum information needed to complete a transaction.
• Regulatory Authority: Data may be disclosed to the relevant government authority where a legal obligation exists.
• Security Services: Limited information may be shared with trusted security partners to prevent fraud and cyberattacks.
• Legal Process: Where we are legally required to provide information under a court order or investigation.

In all such cases, Jili88 ensures that the receiving party also adheres to appropriate data protection standards.

Jili88 uses cookies on its website to help improve your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and theme.
• Analytics Cookies: To understand which sections of the site are most used — these can be disabled.
• Performance Cookies: To monitor site loading speed and identify technical issues.

You can disable non-essential cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

As a Jili88 user, you have several important rights over your own data. We respect and uphold all of these rights.

• Right to Know: You may request to know what information we have collected about you.
• Right to Rectification: You may request that any incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that your information not be used for specific purposes.
• Right to Portability: You may request your data in a readable, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

Jili88's services are intended for users aged 18 and above. We do not knowingly collect information from minors.

If we become aware that a minor is using our services, the account will be immediately closed and all collected data will be deleted.

Jili88 follows the highest industry security standards to protect your data. Our security framework operates on multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication: Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Protecting the system from external threats.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff Training: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regularly encrypted backups stored in secure locations.

Please note that no system on the internet is 100% secure. We encourage you to use strong passwords and never share them with anyone.

Jili88 may update this privacy policy from time to time, due to new legal requirements, new technologies, or changes to our services.

• Notifications: You will be notified of significant changes via your registered email or through a notice on the site.
• Effective Date: The date of each update will be noted at the beginning of the policy.
• Consent: Continued use of our services after any changes will be considered acceptance of the updated policy.
• Previous Version: Previous versions are available upon request.

If you do not agree with the revised policy, you may close your account. In that case, your information will be deleted in compliance with applicable legal requirements.

If you have any questions, comments, or complaints regarding this privacy policy, please get in touch. Our dedicated privacy team is always ready to assist.

We believe transparency and trustworthiness are Jili88's greatest assets. We remain fully committed to protecting your data at all times.